Essensys B2B / B2C
mobile platform

2019 - 2020

I was tasked with creation of B2B / B2C mobile platform connecting our customers (flexible office providers) with their tenants thru mobile app integrated with Essensys products (Operate and Connect). Key important elements here were:

  • Integration with Essensys products
  • App Store and Google Play own app entry
  • Custom App Branding
  • App Features selection
  • Invoice/Credits payments
  • Integrations with payments systems
  • Essensys Access Control system integration
  • Multi-Lingual Support

Challenge - we have been late to the party with very tight deadline for MVP. I have just 1 month before developers will start project.

Having Competitive Analysis done we agree to use exercises from Design Sprint to engage whole team and get best ideas. We split whole project in 2. One for mobile app and second for desktop app builder. Our goal for Mobile App was:


Self serve and custom branded member app that provides access to communication, reservation and payment.



Thanks to design sprint exercises we narrow our scope and goal for MVP and gain a lot of ideas how we can execute first prototype. Employes from Sales and Customer Success been very helpful as we could validate our ideas and extend them from missing points clients often mention to include in our scope. After whole workshop I create below prototype.


Workshop Prototype




We show prototype to our clients and their users to gather feedback. Few big customers been recruited to our Beta Program so they can test system before it will be publicly release. Thanks to that two sources of feedback we been able to spot gaps in our approach and features so we can amend them before release of MVP.

Success - prototype helped us close many deals. I've been lucky enough to be active presenter at them and see how mobile project make difference for our customers. I manage to turn table around for sales team with biggest customer by inviting him to close beta program.



App Showcase


Examples of Microinteractions





MVP Preview with Default and Branded theme




Selected screenshots from Mobile App Branding Guide for our Customers



App Builder

In parallel with contractor (which I recruit and manage) we were progressing with desktop app builder in current UI style. Thanks to app builder our customers can generate app on their own in few steps or they can delegate that task to Customer Success Manager. With rough idea as a sketch below and list of steps to accomplish whole process we started generating first flows for our users.



We were hiding a lot of tech complexities for our customers who are non technical people so naturally we wanted process to be as simple as possible.

Flow workshop



After few iterations on the flow - to be sure is technically possible to do. We invite our Beta Program customers and Customer Success Mangers to check how easy it will be for them to use our tool. Thanks to that feedback we been able to spot our gaps and correct them before release.


App Builder Showcase


MVP Demo